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Privacy Policy

Effective Date: [Date]

Last Updated: [Date]

1. INTRODUCTION

Welcome to buildr ("we," "us," "our," or "buildr"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how buildr, Inc., a corporation organized under the laws of the State of Delaware, collects, uses, discloses, and safeguards your information when you use our mobile application (the "App").

This Privacy Policy applies to all information collected through our App and any related services, sales, marketing, or events (collectively, the "Services"). By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

Important Notes:

  • If you are a resident of the European Economic Area (EEA), United Kingdom (UK), or Switzerland, please see Section 11 for additional information.
  • If you are a California resident, please see Section 12 for additional rights under the California Consumer Privacy Act (CCPA).
  • If you are under 18 years of age, please see Section 9 regarding our policies for minors.

2. INFORMATION WE COLLECT

We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.

2.1 Information You Provide to Us

  • Account Information: Name, Email address, Password (encrypted), Profile information (optional).
  • Payment Information: Payment card details (processed securely through Stripe), Billing address, Transaction history.
  • Communications: Customer support inquiries, Feedback and suggestions, Survey responses (optional).
  • User Content: Any content you create, upload, or share through the App.
  • Preferences and settings.

2.2 Information We Collect Automatically

  • Device Information: Device type and model, Operating system and version, Unique device identifiers, Mobile network information.
  • Usage Information: App features used, Time, frequency, and duration of activities, In-app actions and interactions, Crash reports and performance data.
  • Location Information: Approximate location (based on IP address), Precise location (only with your explicit consent).
  • Analytics Information: App performance metrics, User engagement statistics, Error logs and debugging information.

2.3 Information from Third Parties

  • Authentication Services: If you choose to register using third-party services (e.g., Google, Apple Sign-In), Basic profile information from these services.
  • Payment Processors: Transaction confirmation from Stripe/RevenueCat, Subscription status information.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

3.1 To Provide and Maintain Our Services

  • Create and manage your account
  • Process your transactions
  • Provide customer support
  • Send service-related communications

3.2 To Improve Our Services

  • Analyze usage patterns and trends
  • Develop new features and functionality
  • Fix bugs and improve performance
  • Personalize your experience

3.3 For Business Operations

  • Send promotional communications (with your consent)
  • Detect and prevent fraud
  • Comply with legal obligations
  • Enforce our Terms of Service

3.4 Legal Bases for Processing (EEA/UK Users)

We process your information based on:

  • Contract: To provide our Services to you
  • Legitimate Interests: To improve our Services and conduct business operations
  • Consent: For marketing communications and optional data processing
  • Legal Obligations: To comply with applicable laws

4. HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

  • Stripe: Payment processing
  • RevenueCat: Subscription management
  • [Analytics Provider]: App analytics
  • [Cloud Provider]: Data hosting and storage

4.2 Legal Requirements

We may disclose information if required to do so by law or in response to:

  • Court orders or subpoenas
  • Government requests
  • To protect our rights, privacy, safety, or property
  • To prevent fraud or illegal activity

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Periods:

  • Account information: Duration of account plus 2 years
  • Transaction records: 7 years (for tax and legal compliance)
  • Usage analytics: 2 years
  • Marketing data: Until consent withdrawn
  • User content: Until deletion requested

Upon account deletion, we will delete or anonymize your information within 30 days, except where retention is required by law.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Employee training on data protection
  • Incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. YOUR PRIVACY RIGHTS

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of your personal information in a structured, commonly used format.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Restriction: Request that we limit how we use your information.
  • Object to Processing: Object to our processing of your information for direct marketing or based on legitimate interests.
  • Withdraw Consent: Withdraw consent where we rely on it for processing.
  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at support@buildr.io or through your account settings.

8. MARKETING COMMUNICATIONS

8.1 Promotional Emails

With your consent, we may send you promotional emails about new features, products, or services. You can opt-out at any time by:

  • Clicking "unsubscribe" in any promotional email
  • Updating your preferences in account settings
  • Contacting us at support@buildr.io

8.2 Push Notifications

You can enable or disable push notifications through your device settings.

9. CHILDREN'S PRIVACY

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete it.

If you are between 13 and 18, you may only use our Services with parental or guardian consent.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

For EEA/UK residents, we ensure appropriate safeguards are in place for international transfers through:

  • Standard Contractual Clauses
  • Adequacy decisions
  • Your explicit consent

11. REGION-SPECIFIC RIGHTS

11.1 European Economic Area (EEA), UK, and Switzerland

  • Legal Basis: We process your data based on contract, legitimate interests, consent, or legal obligations.
  • Your Rights: You have rights to access, rectify, erase, restrict, object, and data portability. You may lodge a complaint with your local data protection authority.
  • Data Protection Officer: Contact our DPO at dpo@buildr.io

11.2 California Residents (CCPA/CPRA)

  • Your Rights: Know what personal information we collect, use, and share; Delete your personal information; Opt-out of the "sale" or "sharing" of personal information (we do not sell or share); Correct inaccurate personal information; Limit use of sensitive personal information; Non-discrimination for exercising rights.
  • Categories of Information: See Section 2 for categories collected.
  • Shine the Light: California residents may request information about disclosures to third parties for direct marketing.

To exercise CCPA rights, visit [your privacy portal URL] or email privacy@buildr.io.

11.3 Other U.S. States

Residents of Colorado, Connecticut, Utah, Virginia, and other states with privacy laws have similar rights. Contact us for state-specific information.

12. THIRD-PARTY SERVICES

Our App may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

13. DO NOT TRACK

Some browsers transmit "do-not-track" signals. We do not currently respond to these signals.

14. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new Privacy Policy in the App
  • Updating the "Last Updated" date
  • Sending you an email notification (for material changes)

Your continued use after changes indicates acceptance of the updated Privacy Policy.

15. DATA PROTECTION OFFICER

For privacy-related inquiries, you may contact our Data Protection Officer at:

Email: dpo@buildr.io
Address: buildr, Inc., Attn: Data Protection Officer, 447 Broadway, 2nd Floor #1342, New York, NY 10013

16. CONTACT US

For general questions about this Privacy Policy or our privacy practices:

buildr, Inc.
447 Broadway, 2nd Floor #1342
New York, NY 10013
United States
Email: support@buildr.io
Privacy Inquiries: privacy@buildr.io

17. COOKIE POLICY

While our mobile app does not use cookies in the traditional web sense, we use similar technologies:

17.1 App Analytics

We use analytics tools to understand how you use our App. You can opt-out through:

  • Device settings
  • App settings menu

17.2 Advertising Identifiers

We may use mobile advertising IDs for analytics and advertising (with consent). You can reset or limit these through your device settings:

  • iOS: Settings > Privacy > Advertising
  • Android: Settings > Google > Ads

18. ACCESSIBILITY

We are committed to making our Privacy Policy accessible to all users. If you need this policy in an alternative format, please contact us at support@buildr.io.

19. PRIVACY POLICY SUMMARY

  • What We Collect: Account info, usage data, device info, payment details (via Stripe)
  • Why We Collect: To provide services, improve the app, customer support, legal compliance
  • Who We Share With: Service providers, when legally required, with your consent
  • Your Rights: Access, delete, correct, opt-out, data portability
  • Contact: support@buildr.io or privacy@buildr.io
  • Updates: We'll notify you of material changes

BY USING THE APP, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.